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Please see the reload API in our user guide under Extended APIs or template_configurator.html in the integration templates to see how to dynamically reload the viewer with the 360 product images for updated location per your scenario. Also, the Appendix section of the user guide has the...

That suggests you were manually replacing images in the published folder or online. Otherwise, the image file names in .xml would match what's uploaded (i.e letter case). Replacing images manually would explain the issues you see with hotspot positions. PS: some web servers (e.g Apache) treat...

I see.. I don't think this is something we see often but there're certain considerations in terms of responsiveness depending on the hotspot content type (i.e popup presentation) you use.

Hi, would you mind sharing link to the page with the issue? You could send it to support at webrotate360 dot com or paste here.

Hi there! Yes, with PRO multiple "embed" shortcodes on the same page are possible. Without PRO, you would use iFrames like you suggested.

Thanks for your feedback! We know the pain... but the issue has been the underlying component we use on macOS that doesn't support the shortcuts so it's not very easy to add. Couple of things: 1) Where do you see the most use of the shortcuts? 2) Would templates help in your scenario?

Hi Andy, the process remains similar to the example in your link. In our updated integration templates, we do show something similar in template_configurator.html: https://webrotate360.s3.amazonaws.com/sites/webrotate360/downloads/Resources/IntegrationTemplates.zip

WebRotate 360 Product Viewer AdHoc Integration v2.6.0 for Magento 2.x Released [!] Revised integration to include the latest WebRotate 360 Product Viewer v5. ****************************** Direct download...

Hi there, Andy. This is our objective for the upcoming release this summer.

@soriano please try this updated zip: https://ftp.webrotate360.com/tmp/webrotate-360-product-viewer-v-3-8-0-for-wp.zip

Hi guys, thanks for the info. It's a regression / bug in the latest WordPress that is discussed here. https://core.trac.wordpress.org/ticket/60398 We will repack our plugin later today using a different zip packer which should fix it and will upload and confirm!

WebRotate 360 Product Viewer Integration v2.1.0 for for Joomla 4 and 5: What's new: [+] Added support for Joomla 5.x. [+] Upgraded to the latest v5 webrotate 360 product viewer core. [+] Added missing popup shortcode option for "As Published" viewer skins. [!] Fixed update server that caused...

WebRotate 360 Product Viewer Integration v3.8.0 for WordPress Released: What's new: [+] Upgraded core 360 Product Viewer to v5.0.1. [+] Added new option for vertical thumbnail gallery in the WooCommerce gallery integration. [+] Added new option to allow disabling WooCommerce gallery...

Hi Larry, the hotspot duplication was originally designed just to make a copy of existing styles and not the actual path of the existing hotspot as it's generally I think is unexpected that a duplicate path is also needed... but I see how it would be useful for you. PS: you could potentially...

Hi Lennart, it just says that images like this one (you can test by clicking it) are not present at the specified location: https://web.eppendorf.com/360/cellxpert-new/360_assets/CellXpert/images/03.jpg Please double check that the published images were uploaded correctly.

We hope to get to it at some point in 2024. Fingers crossed :)

Hi, yes this is expected. Please find more details in this article: https://www.webrotate360.com/blog/2019/loading-webrotate-360-product-views-locally-from-your-hard-drive.aspx

Hi, this was fixed a while back, I believe. The script (v3.6.2) in your screenshot is from 2018. The latest, including updated examples, can be found here: https://webrotate360.s3.amazonaws.com/sites/webrotate360/downloads/Resources/IntegrationTemplates.zip

Please share a screenshot of FileZilla location where you uploaded the license.lic. You can email it to support at webrotate360.com.

Is this for WordPress, Almere?