player not working - wml path pb or what ??

[vincenthaeffner]

Hello,
I have now spent time in reading forums about WR360 integration in wordpress, tested differents paths, and still cannot get my first player working in Wordpress /Chrome / windows 7.

what is the pb with this shortcode ?

[wr360embed name="view01" width="100%" height="500px" config="http://www.effigy-3d.com/wp-content/plugins/webrotate-360-product-viewer/360-assets/360_Effigy/360_Effigy.xml"]

(Filezilla path : /www/site/wp-content/plugins/webrotate-360-product-viewer/360_assets/360_Effigy)

Thank you for your help

Vincent

 

[WebSupport]

Hi Vincent,

If I try to open the xml URL you used in the shortcode directly in my browser, it doesn't load for me. Please try it too:

http://www.effigy-3d.com/wp-content/plugins/webrotate-360-product-viewer/360-assets/360_Effigy/360_Effigy.xml

If browser can't load it directly, 360 product viewer won't be able either.

PS: we also recommend using relative config URL in the shortcode, which would be as follows for the URL above:

/wp-content/plugins/webrotate-360-product-viewer/360-assets/360_Effigy/360_Effigy.xml

Hope it helps!