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Hi Rawan, please share a zip with your images via pm here or by emailing a link to support at webrotate360 dot com.

Hi, We are on Webrotate 360 SpotEditor v5.0.1. Pro version, and we have an issue related to the images file size after publishing. We...

Please see the reload API in our user guide under Extended APIs or template_configurator.html in the integration templates to see how to...

I've been using WebRotate 360's tools to create stunning 360-degree product views, and I’m curious about how to integrate these into a...

The image file names are fine with captial letters as far as i can see. It's the project names (I.E hyperlink to XML with captial...

That suggests you were manually replacing images in the published folder or online. Otherwise, the image file names in .xml would match...

We can now upload the entire project, but there is another snag. There seems to be some problem with capital letters in the online...

I see.. I don't think this is something we see often but there're certain considerations in terms of responsiveness depending on the...

As the project is under NDA i can't share it as of now. I could probably delete/replace all the images with something else and send...

Hi, would you mind sharing link to the page with the issue? You could send it to support at webrotate360 dot com or paste here.

Hi. We are on Webrotate 360 SpotEditor v3.6.5. Pro version. I am currently in the middle of setting up a rather complex tour with...

Thanks for your feedback! We know the pain... but the issue has been the underlying component we use on macOS that doesn't support the...

Hi, we have been using Webrotate software since 2019 on Windows but the time has come to switch to macOS for the reason that our entire...

Hi, I'm just evaluating WebRoate Pro for a client. We need to be able to add multiple products on a single page, ideally using the...

Hi there! Yes, with PRO multiple "embed" shortcodes on the same page are possible. Without PRO, you would use iFrames like you suggested.