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  1. R

    Second 3D viewer doesn't load

    I spoke with Godaddy today. After the representative had a discussion with someone who knows more than he does, he said that my Godaddy shared hosting plan doesn't allow a third party website to reference files on a Godaddy server. He said I could fix this by copying the javascript file that is...
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    Second 3D viewer doesn't load

    Sorry, I'm not following you. I'm using Filezilla and don't see a "public_html" folder anywhere. Or a "cpanel" at Godaddy. -Randy
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    Second 3D viewer doesn't load

    Okay, I'm willing to test it on your web server. What do I need to do? Thanks for offering to test it. Also, when I spoke to Godaddy they said that my less expensive account is hosted on a shared web server. Could this be causing the problem? -Randy
  4. R

    Second 3D viewer doesn't load

    Had a 45 minute conversation with Godaddy tech support. They are patient and try to be very helpful! I threw some ideas at him and he even read over this forum. He tested my wordpress installation and said it is better than 99 percent of wordpress installations. Did tests on the server that my...
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    Second 3D viewer doesn't load

    I turned off password protection. Here are the results Firefox: embed hung at 94%, got stuck Safari: Worked fine. Chrome: embed hung at 92%, got stuck Internet Explorer in Windows 7: embed hung at 92% I also tried it on my android phone and it hung at 94% and was stuck.
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    Second 3D viewer doesn't load

    I tried everything you suggested. I even tried sizing down the images. The loading problem persists. 1) Don't think it is corrupt image because I have been tweaking and resaving the images regularly. The problem is happening 90 percent of the time after I clear the browser cache including in...
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    Second 3D viewer doesn't load

    Wow! Thank you so much! Your advice was very helpful. I looked in footer.php and, yes, there was some widget code where you said it would be. I also noticed some code that made it look like the footer widgets could be turned off in the settings of the theme. I clicked the checkbox in settings...
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    Second 3D viewer doesn't load

    Yeah, I saw that warning at the bottom, but it didn't seem to affect anything. I was hoping it would go away when I updated the WP installation. I have had the blog up for years without this warning. It seems to have come up on its own. I'm no a programmer, but I looked at that line and didn't...
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    Second 3D viewer doesn't load

    Okay, here is some more information. After updating to the latest WP installation and making sure my caches are empty in all browsers, here are the results: Firefox (OSX): embed stalls at 94%, popups work Safari (OSX): embed stalls at 97%, popups: first one works, second one stalls. first one...
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    Second 3D viewer doesn't load

    Hi. Yes, I have been putting off upgrading my installation of WP. Last time I did that it messed up my template. Ugh! Well I upgraded to the latest WP installation today. I believe it upgraded jQuery. Still having the same problems as before. Is there still something not right with the...
  11. R

    Second 3D viewer doesn't load

    The popups on your sample wordpress page with the shoes work fine for me in all three of the browsers I am using. Do you know what might be different on my wordpress page -Randy
  12. R

    Second 3D viewer doesn't load

    Thanks for checking the page. I closed my browsers and reopened them and here are the results: - Firefox: embed and popup work. - Safari: embed hangs at 97%, first popup worked, second didn't load, then first wouldn't load - Chrome: embed works, popup doesn't load ever. What browser were you...
  13. R

    Second 3D viewer doesn't load

    Thanks for the feedback! I did as you instructed. Getting close. The popups pop up with enough space for the 3d view, but all I get is white space. Here is the code: [wr360embed name="view02" width="550px" height="380px" config="/blog/wp-content/uploads/2013/06/Nome360B/nome360.xml"] <img...
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    Second 3D viewer doesn't load

    I looked at the source code for the problem page. I noticed that some of the URLs had "/webrotate360/" in them while the folder that I uploaded to the server is named "webrotate360_wordpress_integration" Could this be causing the problem?
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    Second 3D viewer doesn't load

    Thanks, that explains it. I'm using the free version right now. Hmm... I actually wanted to use multiple popup shortcodes, but was also having a problem with them. Links for the popups would show up on my wordpress page, but what showed up in the popup was the 404 error page for my wordpress...
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    Second 3D viewer doesn't load

    Hi, I have a wordpress page with the following code on it: [wr360embed name="view02" width="550px" height="380px" config="/blog/wp-content/uploads/2013/06/Nome3/nome3.xml"] [wr360embed name="view01" width="653px" height="380px" config="/blog/wp-content/uploads/2013/06/Nome360/nome360.xml"] The...
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