Fullscreen button not working

[aidanc]

Hi,

I've been able to embed the 360 viewer on a client's website and it all seems to function apart from the fullscreen button. He is using the Pro version and this is our first experience with WebRotate.

When you view the 360's HTML page in isolation the fullscreen does work, so there must be something on the page we are embedding it on that's causing a problem.

I tried removing all other unrelated .js files from our page in case there was a conflict but that didn't help. I also tried using the fullScreenOnClick setting but that didn't work either.

Can you see anything that might be causing this issue?

Our product page: [link removed]

Simple 360 page: [link removed]

Thank you.

 

[WebSupport]

Hi! The free version of v3.5 has a script (imagerotator.js) that doesn't allow full-screen. Looks like this is what's causing it right now.

Please replace the one on the live site with the one in your other link and I think it will start working. We also supply the pro version of the script via an email we send out upon purchase.

 

[aidanc]

Yep, quite correct! Many thanks.