fullscreen not working, help ASAP please!

[orey]

Hi, I've purchased the PRO version and been trying for some hours to get the fullscreen functionality to work with no success.

Everything looks fine except for the fullscreen button. It is very important for my project to get that working!!

¿Could you tell me what am I doing wrong? ASAP please?

 

[WebSupport]

Hi there! Please check your email for details on how to make full-screen work.

 

[orey]

That was an awesome support service!!
Thanks