Hotspot links don't work on iOS

[Gork]

Hi,

I have a working webrotate site (done with SpotEditor v3.6) and the hotspot links don't work in iOS (confirmed on iPhone SE and new iPad), but they do work on PC (confirmed on Firefox, IE and Chrome).

here's the link:

[link removed]

Thanks!

 

[WebSupport]

Hi, we're investigating this further but a quick fix is to change the hyperlink target to _self or just remove the target attribute which would do the same, i.e:

<a href="https://www.aiko..." target="_self">Onlineshop</a>

 

[Gork]

Yup, "_self" works, "_new" doesn't - thanks for looking into that!

 

[Gork]

Hi, is there a fix for this problem yet?

 

[WebSupport]

This currently resides in our free support queue which will take some time for us to get through (sorry!). If you have a PRO version, please let us know and we will speed it up.

 

[zulusax]

Hi,
this is still a problem:

A hotspot-link with "target=_blank" is not opening.

a workaround for the user is to turn off "pop-up blocking" in Safari-Settings, then you get a pop-up warning message, when you click on a link.
but this is not a real solution.
all content is https.

Any hints for a workaround?

 

[WebSupport]

Hi! Please install v3.6.5 beta which has this addressed everywhere. If you are using free version you may download it here:

https://www.webrotate360.com/products/webrotate-360-product-viewer.aspx#other