Hotspot text wrapping

[golariu]

Hi,

The text for the hotspot does not wrap inside the hotspot box on my wordpress page. It's just one long line.

I am using the plugin installed from the wordpress plugin pages.

The local preview launched from the spoteditor into a Firefox tab looks right - the text wraps nicely.

Any ideas?

Thanks,
gabriel

 

[WebSupport]

Hi Gabriel, are you using your custom html inside the hot-spot or just the plain text content? Either way, it's something to do with your other CSS styles in your WP theme. If you can send us a link to your WP page where the issue can be reproduced we would be able to help fixing it quickly.

 

[golariu]

Hello WebSupport,

Thanks for the prompt response.
I am using plain text. Here is the link: http://www.junamer.com/.

Regards,
gabriel

 

[golariu]

Hey,

I have actually found the cause and it was a quick fix.

In the Wordpress text editor, the shortcode for the webrotate plugin was embedded in preformatted tags, like this:

<pre>[wr360embed name="the_name" width="100%" height="400px" config="/wp-content/webrotate/the_name/360_assets/config.xml"]</pre>

The fix consists in removing the tags:

[wr360embed name="the_name" width="100%" height="400px" config="/wp-content/webrotate/the_name/360_assets/config.xml"]

 

[WebSupport]

Gotcha! Thanks for confirming.