Thanks for sharing the link. It seems that you are using
wr360expand shortcode which won't work in the free version of the plugin as it utilizes the full-screen feature of the viewer which is only available in PRO and Enterprise editions of WebRotate 360 Product Viewer per this summary:
Review WebRotate 360 Product Viewer editions and chose the one that works for you!
www.webrotate360.com
You can transition to wr360popup or wr360embed instead as per instructions
here (here's a
demo) or purchase the license.