WebRotate 360 tab not showing

[Traveller888]

I am running the latest version of WP, WC and WR360. I run a multi-site (2 sites) installation and have the WR360 plug-in installed on both. On one the WR360 tab is showing in the products settings, but in the other one it is not.

Could there be some plugin conflicts, as the site which it's not working on has more plug-ins installed, such as Facebook for WC?

Thanks.

 

[WebSupport]

Hi! That's likely if some of the plugins in the other website load a duplicate jQuery script (they shouldn't by WP guidelines). This happens most often but if you share a link or send it to support at webrotate360 dot com, we can investigate.

 

[Traveller888]

Hello,
I sent you an email with my details - would be grateful if you could help investigate this problem with the plugin.
Thank you!