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  1. WebSupport

    examples of WebRotate integrated into WooCommerce themes

    Hi and thanks for your message. Unfortunately, the only option currently available for WooCommerce out-of-the-box is to embed 360 product views in the description or text content area of your product pages or other pages for that matter. We're working on a more advanced product page...
  2. WebSupport

    Enabling the Joomla plugin breaks my website

    Hi Gorgon, this was a tough one :) it's the first time this issue ever came up with our plugins.. It's not specific to Joomla. Our WordPress 360 product viewer would do the same if it was running on your Apache server with the same configuration. The issue and solution are summarized on this...
  3. WebSupport

    XML RELOAD ACTION

    I see. It should still work, I think. Let's say you have a folder structure like this on your hard-drive: - Project ---- 360_assets ------- Product1 ---------- product1.xml ------- Product2 ---------- product2.xml ---- product1.html .. and product1 has a hotspot with an XML reload action to...
  4. WebSupport

    XML RELOAD ACTION

    Hi David and thanks for using PRO! The url for the XML reload action would need to be relative to your current web page or it can be also an absolute URL (i.e including http://www...). If this doesn't help, please send us a link to your sample online and we will be glad to help.
  5. WebSupport

    Enabling the Joomla plugin breaks my website

    Hi Gordon, For the full-screen to work, please drop your license.lic into any folder or root of your Joomla server and then use the plugin settings page to specify the location of license.lic on your web server via License Path. Please also unzip and copy imagerotator.js that we just sent you...
  6. WebSupport

    Enabling the Joomla plugin breaks my website

    The issue on Joomla 2.5 has been fixed. If you re-install from updated link below, it should work. http://www.360-product-views.com/joomlademo33/
  7. WebSupport

    Prestashop 1.6.0.9 and play button

    Hi Xavier, thanks for contacting us here! Can you please check your product URL as it currently says "Error 1 No encontrado"?
  8. WebSupport

    Enabling the Joomla plugin breaks my website

    Hi Gordon, thanks for this. We will test & fix it on 2.5.x asap and confirm here. PS: Joomla is saying on their website that they will end support for 2.5 in about a month (Dec 2014) so we only tested the plugin on 3.x with an assumption that most folks have either moved on or plan to upgrade...
  9. WebSupport

    How to update to latest version?

    Hi Gordon, sorry about the issue - I agree our upgrade process for the commercial version is not there yet. This is one of the reasons why everybody who purchased the product at any time before is getting free upgrades every time they are released for the last few years :) Seriously though, we...
  10. WebSupport

    Mac 10.10 (Yosemite) and Mono requirement

    Thanks for confirming! And if there're any issues with the new Joomla plugin, we have a dedicated sub-forum here just in case :)
  11. WebSupport

    Mac 10.10 (Yosemite) and Mono requirement

    Hi! Yes, if you had SpotEditor installed before the upgrade to Yosemite, the only thing that is needed to make it work again is to reinstall X11 as Yosemite breaks X11 as described in this post about similar X11 dependent software: https://ask.wireshark.org/questions/363 ... x-yosemite This...
  12. WebSupport

    Announcement

    WebRotate 360 Product Viewer Integration v1.2 for Joomla Released: Read more Joomla demo and docs ****************************** Download plugin: http://extensions.joomla.org/extensions ... uct-viewer
  13. WebSupport

    Announcements

    WebRotate 360 Product Viewer Integration v2.5 for WordPress Released: Read more WordPress Demo ****************************** Direct download: https://www.webrotate360.com/products/cms-and-e-commerce-plugins/plugin-for-wordpress-and-woocommerce.aspx?section=Download
  14. WebSupport

    Hotspot Hover

    The hotspot popups do close fine on click or tap within the popups box, but it's still not possible to disable the deactivation of the popups on "mouse out" in v3.5 (that's I guess what you are after?). It was causing issues and we had to keep it for the time being. Will revisit it in the next...
  15. WebSupport

    WebRotate disrupts Revolution Slider

    We fixed a bug today that could potentially be the issue you are seeing. Please reinstall webrotate WP plugin - version 2.5.1 now. Please let us know if it helps.
  16. WebSupport

    WebRotate disrupts Revolution Slider

    Hi Tankboy, it turned out the issue with the other Rev Slider user I mentioned was something different, so if you could possibly share a link to your staging site, that would be the best next step.
  17. WebSupport

    WebRotate disrupts Revolution Slider

    Hi Tankboy and thanks for the kind words! Would you be able to share a link to your WordPress site so we could take a quick look? PS: we have another person who reported the same issue with the Themepunch Revolution Sliders over the weekend, but it's not until tomorrow (Tuesday, Nov 11, PST)...
  18. WebSupport

    Invert path on mac

    Hi Kurt, thanks for contacting us here. This should be fixed in the next update that is slated for the end of November / first week of December. If you would like to be notified when the Mac issue is resolved, please drop us a line to support at webrotate360 dot com.
  19. WebSupport

    Conflict with Wordpress theme

    Hi, thanks for contacting us here! Not sure we ever tested with Masugid theme before. Would you be able to share a link to your page online as this way we usually can quickly narrow it down?
  20. WebSupport

    Announcements

    WebRotate 360 Product Viewer Integration v3.5.5 for Magento Released: Read more Magento Demo ****************************** Install directly from Magento Connect: http://www.magentocommerce.com/magento- ... llery.html
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