Left, right, Zoom and autorotate buttons try to pop up

[SafetybootsUK]

When I have a Web 360 on a page, if the user tries to manually click a button (left, right etc) then it acts like it's an extra gallery image and attempts to load the image in a lightbox but it fails (obviously).

Is there a workaround for this?

See an example here: http://www.safetybootsuk.co.uk/dewalt-l ... ps-midsole

Many thanks.

 

[WebSupport]

Hi,

Please see attached screenshot. Your site has this snippet on the product pages that subscribes to any <a> element under .popup_gallery class which then includes any button inside the 360 product viewer.

You can either change your standard gallery thumb elements (when there's no 360) to have some class like <a class="thumb"....> and then change the delegate value in the screenshot on line 1968 to 'a.thumb'. Or change webrotate module's page placeholder (in admin) such that it embeds itself above .popup_gallery element.

There could be other options like not outputting .popup_gallery class name in the div container when 360 product view is not present, etc.

I hope it helps!

 

[SafetybootsUK]

Thanks, I changed the delegate to a.mythumb and it's fine. I'd been looking everywhere for a solution but for some reason didn't look in the obvious place!

Thanks and excellent support.