Player Jumps Out Of Position At A Point Of Scaling

fan4chevy

New member
Hi,

First off, great product.

I am having an issue where most of the screen resolutions the embedded player is sized great. However, at like 1280 on a desktop or on a tablet the player jumps out of the assigned Joomla module and into the middle of the screen wider.

So if I spread the browser wider it works great then at one point jumps out, then as I keep going it goes back into the module. This also happens opposite way as I scale the browser smaller.

I am using Joomla 3.

Thank you.

Charles
 

WebSupport

Active member
Hi Charles and thanks for the kind words!

The viewer just follows its wrapping container whichever it happens to be in your Joomla theme. I suspect your responsive theme has an issue at certain resolution which makes the parent container (where the 3D product viewer is embedded) to jump out of the layout. It's just a guess - if you share a link to that page, we can review and comment quickly.
 
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