Search results

Hi there! Looks like it's late now and you already removed the script from your page. I suggest to put it back and we will make it work. As I saw it yesterday you were really close to making it work since the progress indication was visible and it was just the path to your 360 view which was...

I believe we are still using 1.5.5.1 in our demo as well. Can't reproduce the issue you described with the link you sent in PM in my Chrome, and I see AddThis is still there. Did you change something to fix it?

This is a good idea for all of our ecommerce extensions indeed. Will consider adding this in the next version hopefully. PS: our standalone 360 viewer product allows having multiple views on the same page currently in PRO mode only if you get the latest update in the link below. You can also...

Hi Thomas. This should work fine too - depends on your page layout and 360 viewer position relative to your menu. We have high z-index on the image elements and they are absolutely positioned against the container. You're basically moving the image parent (ie container) below your menu with your...

That makes sense, Thomas. Thanks for sharing your solution.

Hi there and thanks for your post. Can you please send us a link to this WP page to support at webrotate360 dot com so we could investigate?

Hi Thomas, can you possibly attach a screenshot with the border you are referring to as I'm not 100% sure what you mean by the border. The only border I can think of can be removed in the embedded css styles I believe (if you are using 360 views that are auto-generated via SpotEditor as-is).

Hot-spots will still work with your 360 product views on iPad / iPhone and Adnroid devices as well if you get the latest 3.5 update from the link below (it has been just updated also). http://www.webrotate360.com/Blog/post/W ... pdate.aspx PS: we had an issue on some touch devices where the...

Hi! Should work now :)

Thank you! The fix has been applied today to the original 360 viewer plugin for WordPress at wordpress.org. http://wordpress.org/plugins/webrotate- ... ct-viewer/

Pushing to get it out within two or three months. There's a lot of new features in the new SpotEditor (image editing, cropping, resizing, watermarking, color balance, sharpness, levels, brightness, contrast, FTP / cloud uploaded and more).

Hi Karel, Thank you for going PRO. 1) Please drop the license file under the following folder in your OpenCart installation: /catalog/controller/module/wr360/html/ 2) As long as all your 360 product images will be named the same across all of your products (e.g image1.jpg, image2.jpg, etc)...

It's actually opposite with z-index, and the reason you don't see the second image is again something specific to the CSS of your custom theme. Please see attached image (it's actually there but under the tabs probably because of incorrect float or width style). You can send us your temp FTP...

Hi Alpesh, Per your config.xml ("http://urbancoopcompany.com/360-assets/example/config.xml"), the 360 viewer is trying to load your 360 product images and hot-spot images from the location where they are not present it seems. For example, these two images are not present at this location if I...

Hi Josh, thanks for finding time to post this info on our forum. Indeed, this is a limitation of the version of the MONO framework that we're using currently with our SpotEditor on MAC OSx in that it doesn't let us show right click menu via X11 user interface or use mouse events in the same way...

Your menu1.css is currently showing z-index as 590 in both places and not 59000 as per my comment above. Please change to 59000 in both places and let's see if this helps. Can you also please point me to where / which images disappeared?

Hi there, please do this: 1. Remove all your changes in basic.css (360 viewer styles). You added z-index - 999999 to a few classes there which is something that shouldn't be needed in this css file. I even suggest to restore basic.css to its original to eliminate any confusion. 2. Find this...

Hi, please unzip attached imagerotator.js and copy it over the same file under \wp-content\plugins\webrotate-360-product-viewer\imagerotator\html\js\ This version has support for jQuery 1.9+ and 2.x+. Please confirm if this works for you.

Thanks for the details. I can now see something similar if I try to reduce the size of the SpotEditor window and it's likely related to what you are seeing there on the laptop. Will post an updated version here sometime on our Thursday PST so you could possibly give it a try. [UPDATE] -...

Interesting... Just tested it on clean 10.8.4 and it worked fine. We have X11 verions 2.7.4 on this box. Which version of X11 are you running? Also do you have a dual monitor setup by any chance? What is your screen resolution?