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Hi Daniel - thanks for your post! Can you please confirm your OSx version and also please let me know if you used the version of Mono that we link above, as this is the one that we have tested it with? In our testing earlier and later versions of Mono will not work well with SpotEditor (that's...

Hi there! Thanks againg for getting PRO. If you are using one of our CMS / eCommerce plugins, please review these instructions: WORDPRESS Drop license.lic to the plugin folder under wp-content/plugins/webrotate-360-product-viewer or use the WebRotate 360 plugin settings in admin to enter the...

Gotcha! Thanks for confirming.

Hi Gabriel, are you using your custom html inside the hot-spot or just the plain text content? Either way, it's something to do with your other CSS styles in your WP theme. If you can send us a link to your WP page where the issue can be reproduced we would be able to help fixing it quickly.

Hi, looks like the problem is with jQuery library you are using - it's one of the latest 1.10.x releases that doesn't have some support we need in the current version of our WP plugin. Our 360 viewer plugin on WordPress website was only tested with the lower versions of jQuery and WP guys...

Hi There! Specifically for the wr360popup shortcode we don't support relative width (ie %) yet, and you would also need to omit px at the end, so it would look like this: your thumbnail image or text I think it will work then.

Hi there! It's not yet possible to do this reliably in the current version of the 360 viewer unfortunately as you will still have a problem where the video popup will hide when you move your mouse and the video will still keep playing while being hidden. We are releasing new video hot-spots in...

Just posting here a comment from our facebook page for future references: https://www.facebook.com/360views ... we had a bug in SpotEditor where on certain international Windows installations (German for example), SpotEditor would output comma in the dragSpeed in the xml configuration instead...

Hi there! SpotEditor just creates a single 360 view that you can then combine in a similar fashion as in the sample or any way you like on your page(s). So lets say you would have a few static thumbnail images on your page, one per 360 view created / published in SpotEditor. Then you just need...

Check this out, Martin - this is the easiest way to do this: http://www.webrotate360.com/Blog/post/H ... -View.aspx

Great - thanks, Topy! I really love your collection of antiques. Very nice.. Looks like the issue with the sliding cart is a similar one as you have another element with class="image" under the mini-cart-info in the sliding cart. Please see attached image below. Just rename this class to...

Hi there! Looks like you have a conflict with the fancybox lightbox script or whichever 3d party plugin that got it installed there for you. You may need to either uninstall that plugin (since our plugin already comes with the lightbox ) or use our Ad-hoc integration instead that you can...

No problem, Martin. Yes, it works alright on Android devices too, but if you see any issues, please let us know or just open a new thread for Android on this forum.

Thanks for confirming, Rysiu! This is good news. Regarding your points: 1. Show the first image while loading: we do show the first pre-loader image while the rest of the 360 rotating images are loading, and this pre-loader image is configurable in SpotEditor / xml. In other words, your...

Hi Topy, thanks for your comment. The issue is expected as some theme developers use the same generic CSS names for their HTML elements as what we use to attach the 360 viewer to by default in OpenCart. This is exactly what happened in your case, as your promo module has an html element with the...

Hi Rysiu, can you please confirm if this fix that you asked about in the other thread worked for you? viewtopic.php?f=11&t=244&start=10#p543 And I will then comment on your bullets about further improvements :) as need to make it run first!

It's in the html's styles actually - as you can always play with your 360 viewer dimensions according to your website requirements without touching the xml. So just open your nikonl810.html and find the CSS style that reads #content and just below it you will see its width that is currently...

Hi Folks, looks like 1.5.4.1 broke a few things (Prestashop guys keep improving their architecture with each release, which is good!), so we had to make a couple of changes to AdminWebRotate360.php. The rest is fine... Please find updated AdminWebRotate360.php in this zip...

Hi Gareth, thanks for bringing this issue to us. I think we tested it on 1.5.4.1 but will retest on our Monday PST and confirm.. Quick question, is your Prestashop all English or do you have a different language when you login in the admin (as we've seen some correlation between this issue and...

I just ckecked your link and I see that now. So now you just need to resize the viewer box a bit, because your small images are sized to 603px wide and your 360 viewer is 600px wide so browsers will resize your small images just a bit to fit them into that box and while resizing they will break...