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It's hard to say without debugging but most likely the webrotate360 container has zero width and/or height when useEffect is called. We also listen for browser resize events and if such event is triggered e.g. when inspector window is opened, the viewer will resize itself to fit into the parent...

Hi! Sure, here's a copy-paste that explains it: To summarize our licensing options, PRO license doesn't limit any usage so you can host the viewer on any number of websites / domains (yours or your clients'). PRO license is $399. With this license applied, there's a link to webrotate which is...

Hi Mavia, as per the code above, the key is the api obj that you receive in the apiReadyCallback. You can do lots of things with it, including responding to hotspot click actions in the same way you did without React, e.g: viewer.settings.apiReadyCallback = (api, isFullScreen) => {...

Objs wouldn't work at this time unfortunately. PS: you would need to render an OBJ as a sequence of 360-degree images, e.g JPG. For example, you can use free Blender software as per the guide at the bottom of this blog post to render a "turntable" animation as images...

Sure, you can manually replace files there. As long as the image resolution is the same for images you replace there.

#1. No, it's not possible. #2. Please see suggested image requirements in the user guide under Appendix or see notes under each example for comparison. #3. Not sure I fully understand the question. Which folder are you referring to (e.g published/360_assets)?

Sure, that's a most favorite shortcode in the plugin.

The license is lifetime / perpetual for the purchased software version, i.e it doesn't expire :)

Are you asking if you can place two shortcodes on the same page? For wr360embed or wr360expand shortcodes you would need a PRO license to have more than one on the same page: https://www.webrotate360.com/pricing.aspx

You may simply install an older version of our Joomla plugin, I think. https://webrotate360.s3.amazonaws.com/sites/webrotate360/downloads/Plugins/joomla/plg_webrotate360_v1.5.0.zip It will still work with Joomla v4x last time we checked and should be good with the older PHP versions. Most of...

Hmm.. you probably have installed the free version and activated it with the code which would result in the same. Please download using links we sent with your license details. Email support at webrotate360 dot com if you don't have access to the original PRO download.

Hi there and thanks for the details! This particular feature is not available in the free version unfortunately. It's listed as "SpotEditor: Permanent image watermarking" in this comparison table: https://www.webrotate360.com/pricing.aspx

Hi there, we do have a plugin for Joomla that was recently revamped. Here's step by step instructions: https://www.webrotate360.com/products/cms-and-e-commerce-plugins/plugin-for-joomla.aspx?section=Installation And here's related SP Page Builder notes, assuming you use the plugin in the link...

Hi David! You can add something like this in your <style> header: .wr360_player .container .panning { margin: 0 !important; object-fit: cover; width: 100% !important; height: 100% !important; } It will do the trick at the expense of the ability to zoom like in your example. You...

Hi there, Piero. Please review this post on our blog that offers an explanation and a workaround for local / offline viewing: https://www.webrotate360.com/blog/2019/loading-webrotate-360-product-views-locally-from-your-hard-drive.aspx

WebRotate 360 Product Viewer Integration v3.5.2 for WordPress Released: What's new: [+] Implemented support for WooCommerce product variants in the product gallery. ****************************** Direct download...

Usually that's how it's done by most car dealerships we have seen, i.e you would see two separate tabs or buttons for interior and exterior and if done right (open / expand seamlessly on the same page), it looks very professional. But it's a job of a web designer & developer to put it together...

The development framework we historically relied on on macOS (mono) didn't support the keyboard very well.. There's a new development now by Microsoft by the same folks who built mono that promises better support so hopefully we can get that incorporated soon, including "undo". Thanks for your...

Thanks for your input! Would you prefer s3 uploader if available instead of sFTP as this is something we have been debating?

I understand. It's not technically possible to take a photo and produce a 3d product model out of it. Well, there are machine learning (aka AI) systems that can create a 3d model of an apple out of a single photo, based on thousands of photos of different apples that it was trained on... but...