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Sorry, you have to remove the number too, i.e xxx here: ?t=xxx

Please try removing ?t=xxx from the hyperlink URL in your screenshot.

Thanks for the details. It looks like you are inserting Standalone URL into the hyperlink field. But for "reload" to work, it needs to be .xml (Config URL) that you get in PixRiot as per this screenshot. Please update accordingly. PS: when you re-upload and reset cache in PixRiot, to test you...

Are you on a paid PixRiot plan? As it allows clearing the cache (see under Cache Reset here), so every time you re-upload the same 360 view to PixRiot you can ignore the &t=time parameter at the end of the "share" URL, i.e. you could simply remove the &t= from your hotspot hyperlinks. PS: the...

Hi there! There're two options: 1. Reload a 360 view with a different color using a hotspot Hyperlink action. - See page 26 in our user guide under Hypelink and Reload action. 2. Reload a 360 view with a different color using API. - See template_configurator.html in our integration templates...

Apologies for the late reply, Mike! Please consider this approach instead which is also a Prestashop store with a custom gallery: https://365brillen.nl/brillen/magic.html I.e. add an extra image element next to the gallery with 360 graphic and attach webrotate's popup mode to it. The...

Please try this class instead: .elementor-main-swiper .swiper-slide:nth-child(2)

I see.. do you mind adding this image to the product in the link as the second slide?

Hmm, can you assign a class or id to a slide (a new slide you would add with a 360 graphic image) in the "Creative Elements" module?

Hi Mike, would you mind sharing your product page URL?

Hi Rawan, please share a zip with your images via pm here or by emailing a link to support at webrotate360 dot com.

Please see the reload API in our user guide under Extended APIs or template_configurator.html in the integration templates to see how to dynamically reload the viewer with the 360 product images for updated location per your scenario. Also, the Appendix section of the user guide has the...

That suggests you were manually replacing images in the published folder or online. Otherwise, the image file names in .xml would match what's uploaded (i.e letter case). Replacing images manually would explain the issues you see with hotspot positions. PS: some web servers (e.g Apache) treat...

I see.. I don't think this is something we see often but there're certain considerations in terms of responsiveness depending on the hotspot content type (i.e popup presentation) you use.

Hi, would you mind sharing link to the page with the issue? You could send it to support at webrotate360 dot com or paste here.

Hi there! Yes, with PRO multiple "embed" shortcodes on the same page are possible. Without PRO, you would use iFrames like you suggested.

Thanks for your feedback! We know the pain... but the issue has been the underlying component we use on macOS that doesn't support the shortcuts so it's not very easy to add. Couple of things: 1) Where do you see the most use of the shortcuts? 2) Would templates help in your scenario?

Hi Andy, the process remains similar to the example in your link. In our updated integration templates, we do show something similar in template_configurator.html: https://webrotate360.s3.amazonaws.com/sites/webrotate360/downloads/Resources/IntegrationTemplates.zip

WebRotate 360 Product Viewer AdHoc Integration v2.6.0 for Magento 2.x Released [!] Revised integration to include the latest WebRotate 360 Product Viewer v5. ****************************** Direct download...

Hi there, Andy. This is our objective for the upcoming release this summer.