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  1. WebSupport

    Prestashop 1.6.0.8

    Hi Jacckie, thanks for contacting us here! Can you please share a link to your Prestashop page with an integrated 360 product view and we will review and comment asap?
  2. WebSupport

    Image responsive resize

    Hi Barry, just had a chance to try your link in both Firefox and Chrome dev tools and I don't see the exception you mentioned above. Did you fix it already by any chance? Otherwise I suspect you rather keep your theme's jquery as your theme may rely on a certain script loading order. WordPress...
  3. WebSupport

    Announcements

    WebRotate 360 Product Viewer Integration v1.3 for OpenCart Released: Read more OpenCart Demo ****************************** Download directly from OpenCart: http://www.opencart.com/index.php?route ... n_id=11377
  4. WebSupport

    Usage of Webrotate in a modal screen

    For future reference, here's a follow up on a related topic: http://360-product-views.com/forum/view ... ?f=8&t=405
  5. WebSupport

    Image responsive resize

    Thanks for confirming, Barry. Let us know if anything.
  6. WebSupport

    Image responsive resize

    Hi Barry, I think I see now what's going on :) You have another copy of the prettyPhoto popup script that came with your theme that overrides the one we supply with our module and which was fine-tuned to work with our 360 product viewer. This copy is located here...
  7. WebSupport

    Image responsive resize

    Hi Barry, Sure, what I meant was that the popup is responsive out-of-the box in that no further changes in the module's CSS are needed in most cases. Usually, you would just supply your default viewer size that you would like to see inside the popup via wr360popup shortcode's width/height...
  8. WebSupport

    Images reload away

    We're probably talking about different issues then, as it sounds odd I think unless your large high-res images are just too large that they take too much RAM when loaded. Note that all compressed images are shown on screen uncompressed by browsers, etc, so even though your JPG image may be 1mb...
  9. WebSupport

    Image responsive resize

    Hi Barry, I'm glad to hear from you :) You seem to be trying to change plugin's out-of-the-box CSS while the popup scaling in your scenario should have worked without any changes I think. I remember there was that issue in your WordPress setup with the HTML rendering outside of <html><body>...
  10. WebSupport

    Images reload away

    Hi there, and thanks for getting PRO! If you web server is not sending HTTP headers to instruct browsers to cache images that might happen. Here's a related thread that shows how to make sure your Apache web server sends correct instructions to the browser. Usually commercial or shared web...
  11. WebSupport

    Ad-hoc integration

    Looks better! :) The viewer dimensions can be changed in the Admin under the plugin settings where you selected Ad-hoc. I suggest setting the viewer width to 100% as right now it seems it's at 280px which is a default. You may also try replacing basic.css under your imagerotator/html/css folder...
  12. WebSupport

    Ad-hoc integration

    Just had some time to look into it and it definitely looks like the integration files as per my list above would need to be copied first under your RWD design folders accordingly. If you would like us to do this on our end, please send us temp FTP/admin access to your dev site and we will make...
  13. WebSupport

    Ad-hoc integration

    Hi and thanks for contacting us here! I can remember a few folks on RWD theme that we helped with before. Can you possibly describe the issue you are seeing exactly? I.e do you see the 360 product view loaded at all? It would be best if you could share a link to your product page but I guess...
  14. WebSupport

    Webrotat in an Email Newsletter

    Hi Jürgen, thanks for contacting us here! Webrotate 360 product viewer requires full browser support to function. Also, the email clients and sites e.g, thunderbird, gmail, etc do not allow loading external javascript so the newsletter will only work as long as you would redirect your visitors...
  15. WebSupport

    Announcements

    WebRotate 360 Product Viewer integration was updated to run the latest v3.5 release. Now supports WP4. Read more WordPress Demo ****************************** Direct download...
  16. WebSupport

    Use of several webrotation models in a (easy)modal

    Hmm.. the built-in popups should work then out-of-the-box like in our samples here: http://www.360-product-views.com/wordpress/ PS: yes, for the "embed" shortcodes the limit is 1 per page in the free plugin.. Please send the link if you would like us to look into it to our support email which...
  17. WebSupport

    Use of several webrotation models in a (easy)modal

    Hi Barry! There's no limit to the number of popup shortcodes with the free extension, so I suspect the issue is related to the way easymodal popup is integrated in your customization. Can you share a link to your home page by any chance?
  18. WebSupport

    PrestaShop 1.6

    Good news! 8-) A simple fix would be to change this line in the following file: /themes/default-bootstrap/js/product.js from this: $(document).on('click', '#view_full_size, #image-block', function(e){ to this: $(document).on('click', '#view_full_size, #bigpic', function(e){ I hope...
  19. WebSupport

    PrestaShop 1.6

    Hi there, I suspect the reason is the Page Placeholder Id in the webrotate module settings that needs to be updated to work with your Prestashop theme. If you need help with this, please paste your product page URL here or send it to support at webrotate360 dot com.
  20. WebSupport

    Transparent Viewer Background

    Hi there JetRush, and apologies for the late reply.. Yes, it's possible. You would just need to import transparent PNGs in SpotEditor. Also, once you publish your 360 product spin, find the CSS stylesheet for your chosen webrotate skin under your published folder (e.g. basic.css located under...
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