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Hi Kristina, we're still working on a more automated way to create hotspots trajectory on multiple images. There're a few helper tools coming in the next month or so that will really help with this.. We do have a new feature in the latest v3.6.5 SpotEditor (unreleased yet) that should help with...

Let us noodle on this! The fastest way to do it now in the current release is to place the hotspot on one of the images and then right mouse click in the preview and select "propagate to all" in the context menu which will take the current placement and apply it to all of the frames. Then you...

I see. Are you looking to place the hotspot at exactly the same position on selected images? I.e it's not going to move with the images in your animation, correct? Just trying to figure out if we can quickly add something that would make your life easier as we are literally in the middle of...

Hi Tim, by the sounds of it, you are creating a hotspot per image / frame which is not how it works usually. I.e you would create a hotspot under Hotspots tab, and then use your mouse wheel to move between images and draw your hotspot trajectory by clicking at the point of interest (for which...

Yes, a single .lic is used for multiple views. You can email your license.lic to support at webrotate360 dot com and we will check it out.

Hmm... are you using the free version of the viewer (which doesn't allow more than a single instance of the viewer on a page as per this summary) as this is the only reason it would fail loading the second instance and can be the reason for the other issues you are having, i.e instantiating...

Hmmm... sorry! we indeed don't test or design it for deletion or reloading before it loaded at least once. Another solution could be to have two div containers , where one is absolutely positioned on top of another with visibility hidden. Then if somebody tries to load another view before the...

Hi Paula, you can simply remove the HTML element with a 360 product view in progress from DOM (i.e delete viewer's html element instead), if user can't wait for it to finish loading. It's not the cleanest, but will work I think. Also, the viewer has api.reload function that allows loading other...

Hi Eko360 and thanks for contacting us here! Please see this link for explanation and available options: https://www.webrotate360.com/blog/2019/loading-webrotate-360-product-views-locally-from-your-hard-drive.aspx

If using PixRiot, change Integration channel in WebRotate settings to v3.6.5 beta:

Hi there! Specifically with iframes when using "mobile full-page" template, hotspot popup images now scale based on the viewer Width that you specify on the Interface tab in SpotEditor. So in your SpotEditor project under Interface tab, set the Width parameter to the desired width of the view...

WebRotate 360 Product Viewer Standard Integration v1.3.5 for Magento 2.x Released [+] Updated to support latest changes in the native product gallery in Magento 2.4.2. [!] Fixed configurable products in Magento 2.4.2. [!] Fixed a focus issue in the gallery when a 360 product view is clicked...

WebRotate 360 Product Viewer 3.6.5 build 507 Additions and fixes: [+] Added built-in web server in SpotEditor for local previews (local browser config is no longer needed). [+] Introduced video, thirty-party content (iFrames) and scrollable content in lightbox popups with granular sizing. [+]...

Oh... we can send you updated WordPress plugin with this feature on Monday-Tuesday. Alternatively, you can copy the contents of the imagerotator folder that you can find in your published SpotEditor output (using the new update) over the contents of the same folder located in the webrotate...

Hi! Yes, until recently the only option for the "play to label" animation was to animate via the "shortest" path. I.e by default it calculates the fastest route to the label and animates accordingly. Recently we added more granular control which should help with your issue. Please see attached...

Thanks again for the report! As per our livechat follow up, the issue has been resolved in v3.6.5 beta (since build 114): https://www.webrotate360.com/products/webrotate-360-product-viewer/version-history.aspx PS: it's specific to German Windows or any other multi-lingual Windows where decimal...

Yes, you may need to re-upload and may be try to upload to a different folder first.

Hi there and thanks for contacting us here :) The issue is due to missing files (scripts) in your last example: <link type="text/css" rel="stylesheet" href="imagerotator/html/css/basic.css"/> <script type="text/javascript" src="imagerotator/html/js/jquery-3.4.1.min.js"></script> <script...

Hi, yes, it's a kind of a bug in that we should have disabled the entry under Text Content tab in the "lightbox" mode in v3.6.4 as it's not supported there. But! :mrgreen: In the latest v3.6.5 beta, this has been drastically reworked, and so when there's no image under the Image Content tab...

Please remove root path and just enter this in the config url: /presta/NewProject1/NewProject1.xml