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Just took a quick look - as per the following xml there's no logo image or any other content in the logo hotspot now. Please open the Image Content tab on the Hotspot form above for this hotspot and re-add the logo image and then republish and reupload. Let me know if this helps...

WebRotate 360 Product Viewer Integration v3.0 BETA for WordPress Released: Read more ****************************** Direct download: https://www.webrotate360.com/products/cms-and-e-commerce-plugins/plugin-for-wordpress-and-woocommerce.aspx?section=Download

Hi Nigel, thanks for your message and sample. You would need to change this hotspot to static, fixed position hotspot as per attached screenshot. Otherwise we only process Hyperlink actions on popups that expand on click or hover-over on dynamic / rotating hotspots like the one you used for the...

Hi Bryan, thanks for contacting us here! The header snippet that you found on our blog is for the older version of OpenCart which wouldn't work for OC 2.x. Please restore your original header.php then double check that the two vQmod files are applied as per the Documentation tab here for...

Hi Natalia, The main download button here includes SpotEditor. In fact it's mostly just the SpotEditor app.. The overall suite / product name is WebRotate 360 Product Viewer :D which is a combination of SpotEditor and the output it publishes plus plugins for various CMS (e.g OpenCart...

Hi there! We actually have a dedicated software (SpotEditor) that helps with the xml, including options for playback, hotspots, etc. This is how our users usually create 3D product views before uploading online. Have you tried it by any chance? Here's a link with downloads and a user guide...

Thanks for the kind words! :) If you don't want to use the desktop software and prefer to use the sample xml that came with the module as a template, you can remove hotspots like this: 1) Remove everything inside this opening and closing <hotspots> tag. <hotspots> remove everything here...

Hi! We would need a link to the product page with the issue to see what's going on. Is this possible? PS: the script you included is the integration starting point (i.e webrotate 360 integration of the 3D product viewer for BigCommerce).

Hi Natalia, Thanks for the details. When you open the viewer config XML in your browser directly, the message is expected. The xml file itself is just a text file more or less. I think you may need to update your Config URL in the webrotate module settings in your admin next to the test...

Hi and thanks for the bug report. We're still testing everything on 24-inch monitors here... :D 32" would be huge! Can you please check your SpotEditor build number on the About form that you can access on the left side of the application window at the bottom (small info icon) and let us...

It's available now: http://www.webrotate360.com/Blog/post/N ... ytics.aspx

WebRotate 360 Product Viewer Beta 3.6.0 build 604 Released Read more Additions and fixes: [+] Introduced Google Analytics Integration to track user engagement. [!] Fixed incomplete rotation when play "once" and image delays are configured. [!] Fixed full-screen to show the same row on...

Hi, thanks for this! Good point.. We will check prettyPhoto license in regards to "minification" of the source and make sure it's minified if the license allows it. I think that was the reason we just kept it "as-is" last time, i.e to not have any conflicts with the open-source licensing...

Hi Walter and thanks for your detailed info and for going PRO! We currently don't encourage folks changing XML manually in hopes that SpotEditor software makes this quite more convenient (even for creating a template xml for multiple products). We also don't document the xml format as it can...

Hi! Yes, you would need to use rootpath shortcode parameter for this to work. It's briefly described on our demo page at the bottom here. We have to use this approach with the Joomla integration (and other plugins) as loading xml files from an external domain asynchronously is prohibited by...

Hi Mike, Thanks for contacting us here! Do you have webrotate's PRO license by any chance, as it's currently required to have more than one embedded view on the same page (i.e when using wr360embed shortcode)? Regarding the popup shortcode that didn't work, can you possibly share a link to...

Hi Plum, There's no simple way to add this functionality without some extra coding unfortunately. I think, the easiest would be to either insert an iFrame inside your static blocks directly or hookup via jQuery as described in our user guide on pages 25 and 26. The issue with both options...

Sure, can you please email us at support at webrotate360 dot com and we will get it going? PS: we would then send you our version of prettyPhoto popup library and the way you could hook it up, assuming the rest of our 1.5.x integration is in place. You could also just send us temp login to...

Hi and thanks for contacting us here! Just to confirm, is this OpenCart 1.5 or 2.x? We do have popups integrated in our recent OC module for OpenCart 2.x and up. But if you are on 1.5.x, it would require some extra coding unfortunately.. If you have a web developer who's assisting you with...

Hi Salfai, Thanks for the detailed post. We just released v2.1 that you are using a few days ago and looks like we missed this issue in our testing. Here's updated download that should fix it: http://www.webrotate360.com/360_integra ... v2_1_1.zip You can just copy webrotate360.php from the...