Search results

Thanks, Emmanuel. We will look info it. PS: short of encrypting the info explicitly with asymmetrical keys, a secure page wouldn't be that much different I think from an email going through a secure port which is also then encrypted with asymmetrical keys while it's traveling (I assume your...

Hi Emmanuel, it looks like it's something else then, i.e not just the Hikashop... We would need temp access to your Joomla admin if possible and likely the FTP folder with our plugin as well, if you would like us to make a quick investigation. If this makes sense, please send the info to...

Hi Kurt, thanks so much for the detailed explanation of the requirement. It makes perfect sense! We received a few similar requests for GA integration recently as well.. Please give us about 2 weeks to finally integrate this in the next v3.6 beta release.. We're releasing a new & tested v3.6...

All good suggestions 8-) Thank you! Will put it on our list...

Thanks for the confirmation, lupo! Just to reiterate, if you use images that are 5184x3456px, each image takes roughly 50 mb in RAM when loaded in SpotEditor. If you have lets say 40 images in your project, they will consume all 2 gb of RAM which is all free RAM you have as per the screenshot.

Hi Guys, sorry missed this thread... We will investigate what's going on with webrotate 360 product views in Hikashop sometime this week and post our results here.

Hi Lupo, Thanks so much for your feedback. We really need more folks like you who get back to us with their SpotEditor issues :) For 1 and 3, we will send you a link to a recent 3.6 build that we sent to a few photographers a couple of weeks ago. Both issues have been fixed and tested there...

Hi Derek, this is not available out of the box unfortunately, but you can control the rotation of your 3D product views via API that we have. This would require some coding to track page scroll and convert it into calls to our API that would rotate an object accordingly. Details about our...

Hi Lee, Our OpenCart module is designed to work on product pages only at the moment, and we do support "lightbox" popups with 3D product view in OC product pages out-of-the-box starting with OpenCart 2.x. Are you on OpenCart 1.5.x or 2.x?

Hi there! It looks like you would just need to change your Config File URL in admin for this product to either this (i.e add www.): http://www.silentflutes.com/ecommerce/360assets/sampleshoe/config.xml or this, which is better as this path is relative (and doesn't depend on how users access...

Hi Martin, thanks for sharing this video :) and thanks again for your support! Please uninstall SpotEditor (free one doesn't render filters and path tools even when activated as per your video) and then install using the links included in the email with the PRO license as it's different. It...

Hi there! The video reference in the image you attached is based on our HTML hotspots that you can create by inserting your own HTML script into hotspot's Text Content on the Hotspot form and selecting As HTML markup. It's described in our user guide starting on page 20. So for example you...

Sorry, looks like we have missed your post above.. You can just replace wr360popup in the shortcode above with wr360expand. I hope it helps!

I think we just received your email. Will follow up shortly via email..

Hi Kyote, and thanks for the kind words :) If you select Ad-hoc integration in the webrotate module settings in admin, you can attach your 3D product view to any html element on a product page. You just need to give such element a CSS class or id. So, for example, you can add this empty element...

Hi! With our out-of-the-box plugin that you installed we can only integrate in the content sections of WooCommerce via the shortcodes like you tried. But if you would like, we can hook it up for you such that you could configure it to replace the main product image with a 3D product view on...

Hi there and thank you for getting PRO :) The email with the license should be on its way. Please check your spam & trash folders just in case. Once spoteditor.code is applied as per the notes in the email, the image filters will apply to the output images. If any questions, please ping us...

For future reference, here's how to add an iFrame element to your eBay listing: https://stuartparkinsonuk.wordpress.com ... -listings/ iFrame can point to your webrotate 360 product view hosted anywhere else.

Hi, You can see it working if you publish your project in SpotEditor with either Responsive or Mobile full-page templates (you can pick it under Template on the Publish form). It will scale with the browser window with these two templates. I hope this helps. Please let us know if any questions!

Hi! Please try opening the file in your web browser directly using the link above by clicking on it - it still shows Forbidden (403) for me as per the screenshot above. Note that it says that index.php is what's causing the permission issue. This is outside of our control unfortunately, as...