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Hi, yes... we need to update the plugin asap! :!: In the meantime, please update /plugins/content/webrotate360/webrotate360.php around line 35 and change this: function plgContentWebRotate360(&$subject, $config) to this: function __construct(&$subject, $config) This should resolve the...

Good news! It works perfectly with WPBakery 8-) Here's a couple of screenshots that show how you can do it. Just pick Text Block when you add a new element in the page builder and then insert the 360 product view shortcode as per our wp instructions here.

Hi there and thanks for contacting us here! We will investigate today and let you know if it's supported.

Hi, there's likely another element on your Prestashop page (with the 360 product view) that has a CSS class named .toolbar or there's some other small CSS conflict with the viewer's stylesheet. If you share a link to the page, we should be able to help.

Hi there! I think you just need to check "Flip input axis" under Control tab -> Direction such that the vertical mouse drag would animate your images instead. The playback should work accordingly if you check "Rotate once" on the same tab. Obviously your 360 degree spin images would need to be...

Hi, indeed the server would have to be specifically configured to allow loading 360 product view XML which many shared hosting solutions wouldn't allow. Our PRO license gives you CDN support where you can host the actual 360 degree images on your external servers (xml files would still need to...

WebRotate 360 Product Viewer 3.6.4 build 70 (Final Release) Additions and fixes: [+] New rotation mode spin & pan at the same time while zoomed in. [+] Completely reworked SpotEditor for macOS, including: [+] SpotEditor for Mac: simple 18 MB installation without external X11 or mono...

The feature is now implemented in v3.6.4 final which was fully revised for macOS, including Catalina support: https://www.webrotate360.com/blog/2020/new-spoteditor-for-mac-with-catalina-support-is-now-released-in-v-3-6-4.aspx

Released! https://www.webrotate360.com/blog/2020/new-spoteditor-for-mac-with-catalina-support-is-now-released-in-v-3-6-4.aspx

We have a report that WooThumb gallery now allows assigning iFrames to the product images in the gallery in WooCommerce. So if you follow a few simple steps in the webrotate user guide under Web Integration -> Embed via iFrame or use iFrames that our new PixRiot hosting service creates for you...

We have a report that WooThumbs gallery now allows assigning iFrames to the product images in the gallery. So if you follow a few simple steps in the webrotate user guide under Web Integration -> Embed via iFrame or use iFrames that our new PixRiot hosting service creates for you...

Thanks for confirming :) True, we need to give users heads up on how to use custom hotspot indicators as it's different with various CMS plugins we have as well.

Hi, good news! We do have initial support for custom indicators in PixRiot. Please follow these steps: 1) Create some folder in PixRiot and upload your custom hotspots indicator icons there (drag and drop them there). Note that once everything is configured as per the following bullets, PixRiot...

Hi, thanks for sharing the link! The issue is simpler here I think.. please navigate to this page you linked in your WP admin and select "Edit as HTML" and make sure there're no special characters in the shortcode you probably pasted from our website. PS: when you copy / paste into the page...

Hi folks, all is left now is signing the installation with our Apple certificate. This would prevent the error on first launch that it's from an "unidentified developer". We're waiting for the Apple certificate but if you don't mind that error message that can be quickly alleviated under...

Hi Tim, it looks like our plugin can't nicely integrate with the gallery component your WP theme is using. There's likely no easy solution short of coding something custom to make it work seamlessly.. we office this service if needed. Alternatively you may instead place a graphic somewhere next...

Please try removing this div: <div style="float:left;"> <input type="image" src="skin\frontend\base\default\webrotate360\360thumb.png" class="wr360_player" id="wr360PlayerId"/> </div> and then enter .product-360images in the Page Placeholder field in the Ad-hoc integration settings. The...

:) thanks for the update!

There're a couple of things here: When hotspot content is assigned (text content in your case), the click (javascript) action will only trigger when you click on the popup itself. This is designed this way as otherwise your current approach won't work on a touch-screen device. So for the...

Hi, hmm... can you please share a link to your 360 product view? You can send it to support at webrotate360 dot com.