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  1. WebSupport

    Produkt Varianten

    Can you please share a link to your WooCommerce product page so we could review and comment?
  2. WebSupport

    Produkt Varianten

    Our WP plugin exposes 360 product viewer API (programming interface) so technically your theme developer can integrate variations with the viewer such that the a color change for example can trigger viewer's "reload" API with a different 360 view. It can get a bit involved though...
  3. WebSupport

    Produkt Varianten

    Hi there! Out-of-the-box our WooCommerce extension doesn't support variations yet. Are you asking about WooCommerce variations specifically?
  4. WebSupport

    Sellerdeck Integration of Webrotate 360

    This is excellent, Jonathan! Thank you 8-)
  5. WebSupport

    Disable full screen button in trial/free version

    Hi and thanks for your message! There're two simple ways to accomplish this: 1. Turn off the full-screen button under Interface -> Options: 2. Use the "empty" skin that doesn't show any toolbar buttons. Alternatively, you can implement your own toolbar using APIs we pack with the 360...
  6. WebSupport

    [SOLVED] Cannot read property 'length' of undefined

    Hi Yari, it looks like the issue is due to basewidth parameter in the shortcode being in % vs px that the plugin requires. For the explanation of basewidth, please see bullet 3 here...
  7. WebSupport

    Updating only non-graphic files for PixRiot?

    Good point about the validation... Can't wait for more ideas and suggestions! You are very helpful 8-) Thank you.
  8. WebSupport

    PixRiot show account stats on left bar

    Yes, this looks very good. In the new version with usage statistics we're about to release, some of this is located under Settings (accessible via Avatar icon in the right corner) but this is also interesting as we plan to have Analytics section on the left which can expand and show a panel like...
  9. WebSupport

    Custom Hotspot Icon not showing on PixRiot

    Here they are! :)
  10. WebSupport

    Updating only non-graphic files for PixRiot?

    All good ideas. What do you think if we show a dialog upon dropping assets in PixrRiot with an option to skip images?
  11. WebSupport

    PixRiot export code/URLs to spreadsheet

    Love it! 8-) Thank you. Please give us a couple of weeks to add a CSV export like this. Not sure we can easily pull the number of images yet (why do you need it, just curious?) but we can add it later on, once we record this in a readily accessible fashion.
  12. WebSupport

    Updating only non-graphic files for PixRiot?

    There's no way currently to re-upload the same project while skipping the images. It would be a great feature though... let us noodle on this :)
  13. WebSupport

    Forcing Cache flush for PixRiot uploads

    Yes, the guaranteed way is to re-copy a URL that you see in the Embed / Share dialog after re-uploading the assets. It will produce the same URL as before but with a different t parameter. Alternatively, you can manually add something different after t= at the end of the original URL...
  14. WebSupport

    Custom Hotspot Icon not showing on PixRiot

    Please see step-by-step instructions here to make the custom hotspot indicators work in PixRiot: https://www.360-product-views.com/forum/viewtopic.php?f=3&t=5189&p=7237#p7235
  15. WebSupport

    Hotspot randomly moved on project load

    Yes, I think this is related to double-clicking the project file in the file-open dialog when opening an existing project in SpotEditor. If the active tab is Hotspots in SpotEditor when you double-click the project there, it will register as a click inside the image preview window and if...
  16. WebSupport

    Hotspot image doesn't scale

    Hi Jens, I'm just going to paste here what we discussed on livechat. The max width in the screenshot controls the width in the normal view. When you scale up via full-screen, we can't blow up the image any further as it would become blurred. It's the same result one would get by opening some...
  17. WebSupport

    Announcements

    WebRotate 360 Product Viewer Standard Integration v1.3.1 for Magento 2.x Released [+] Added PixRiot support by allowing absolute config xml URLs. [+] Improved module quality (contribution by Lars Roettig). [+] Added new Graphics Path setting to allow specifying alternative location of hotspot...
  18. WebSupport

    Image Artifacts in Chrome/Safari

    Hi there and thanks for the excellent summary of the issue! It appears that the odd behavior is caused by this zero height in the media CSS class in your theme's stylesheet which does look a bit out of place considering what's inside the container. Chrome's unpredictable response to this is...
  19. WebSupport

    Icons customization, location on the server

    Ah I see. This should be easy :) please change the name parameter to something else in your other shortcode, e.g view2.
  20. WebSupport

    Icons customization, location on the server

    Are you still asking about the use with the WordPress plugin as in this case our publishing templates in SpotEditor that you select on the Publish form do not apply? i.e you would simply add several wr360embed shortcodes as needed.
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