Search results

With the latest update we made it very easy to get a URL of a PixRiot folder with hotspot indicator icons. So instead of going through the step #2, just click the globe button in your folder item and copy the URL you will see there and paste it in the Graphics Path as per step #3 above.

This was fixed last week. Sending you the latest Windows build shortly.

Yes! This is at the very top of our feature request list... We'll prioritize it.

Just got a chance to review the forum posts.. thanks for confirming! Impressive work 8-)

Hi, yes... sorry about this! This is why we say the following on our Shopify app page (link) in the beginning as this is expected unfortunately: Reason being, there's no way for the app to figure out how to integrate with every image gallery implementation which is done differently pretty much...

Alternatively you can use viewer's API to intercept hotspot activation events and use the hotspot info you receive in there as needed e.g using the URL of the hyperlink action you can extract from there.

Do you control the naming of the web pages in your aTargetURL? As you can have your hotspots named such that you can construct the URL names as needed in hotspot's JavaScript action callback that viewer calls on hotspot activation via hotspot info you receive in the callback.

Hmm... :ugeek: Will investigate & fix shortly. Are you on Windows or Mac?

Hi! Both sliders are activated only when you work on a multi-row 360 product view. Here's an example of such a multi-row 3d product view (note how you can drag it horizontally and vertically at the same time): https://www.webrotate360.com/examples/browse-all-examples/multi-row-3d-car-model.aspx...

Hi there! Fullscreen feature requires a PRO license as per this summary: https://www.webrotate360.com/pricing.aspx PS: Flash support has been removed from our products about 8 years ago.

Hmm, makes sense.. Let us noodle on this! BTW: your other feature request is up on PixRiot: https://www.360-product-views.com/forum/viewtopic.php?f=23&t=5221&p=7384#p7384

This is done and released :) We would still re-upload any hotspot images (i.e hotspot's Image Content, if present) as they can still be modified even when the main 360 product images are not affected but otherwise, it looks great I think.

Hi, there're two options to save time with hotspot styles which I think you have explored already: 1. Import from a template project: 2. Duplicate an existing hotspot: PS: or copy them in xml directly as you suggested. Make sure to close SpotEditor and then copy / paste the hotspots node...

Thanks for confirming! We're investigating. A quick fix is possible also: Download attached file, unzip webrotate360.js and copy it over the file with the same name at the following location: /wp-content/plugins/webrotate-360-product-viewer/public/

Hi Daniel, have you tried changing color here? This affects both background color of the iframe (main view) and the full-screen as well. You can then simply go to the published html and update background-color back to transparent which will not affect the full-screen view. <div...

As a quick test, can you please try adding a long description text on the product page as well? Does this fix it?

Please see if width and height attributes are present in your custom SVGs (open them for edit in a text editor): <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"> <svg version="1.1" id="Layer_1"...

Hi, it appears it's a regression. We already have a fix! Let us work a bit on testing and deploying the fix to PixRiot.

Hi! Can you please share a link to the page with the issue? You may send it to support at webrotate360 dot com.

Thank you. Please give us about a week to iron it out.