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Hi, please share a link to your product page or email it to us directly via support at webrotate360.com

Hi there and thanks for your message! The 360 product viewer in your link is about 4-5 years old (v3.5.0; see version history) which we don't presently support. Please update to the latest version of the webrotate software and re-publish and re-test. PS: in our quick test we didn't see any...

Hi Tadej, please see our reply to your email.

Hi, yes! Please see bullet 5: https://www.webrotate360.com/products/cms-and-e-commerce-plugins/plugin-for-wordpress-and-woocommerce.aspx?section=Installation

Thanks for the link! Do you think you can remove the duplicate jquery script on line 405 in the footer of the page? <script type="text/javascript" src="https://.../wp-content/themes/..../js/jquery.js"></script> It would fix the issue right away.

Hi there! Can you possibly share a link to the page with the error?

Hi and thanks for contacting us here! You would need to render a sequence of standalone 360 degree product images (preferably jpg) using your 3d software and then import the images into WebRotate 360 SpotEditor that you can download here. Usually you would animate a virtual camera around the...

Hi, 1) I believe we discussed blowing images up in one of the previous threads :) Our original view on this is that blurring images is not generally desired when they happen to be smaller than the current viewer container. But... we will consider auto-enlarging the images beyond their max in...

You can potentially use the main image id (or class) in the Placeholder field in the webrotate module settings but it will likely interfere with the popup activation code of the native gallery (or may not, depending on webrotate's Popup Gallery setting and possibly other variables).

Yes, this is an expect behavior in the popup mode in that the main image may require popup zooming (as it would be the case without the 360 product view integration) and 360 is a separate "thumbnail" that behave as other gallery thumbnails in the gallery. An alternative is to not use the popup...

Hmm.. can you please share a link to the product page with the issue? You can use email if needed.

Hi, it's not a limitation of the free version. Please check the value of Popup Gallery dropdown in webrotate module settings in your admin. Is it "disabled"? Also, depending on a template you use, our product vqmod (vqmod_webrotate360_def_product.xml) may not be able to integrate into the...

Hi there! The only way to stop at the last or any other arbitrary frame, i.e not the first one that we use with the built-in "rotate once" option, via auto-play is to use our API (programming interface). For example, you can create an image label at the last frame under Images->Rows in...

Hi and thanks for the links you sent via email. 1) The core of the issue with the embed code is discussed in this forum thread: https://www.360-product-views.com/forum/viewtopic.php?f=8&t=507#p1519 If you move the tab with the embed code to be the first one in the list and visible on page...

PRO version is now available on Magento Marketplace: https://marketplace.magento.com/webrotate360-module-product-viewer-standard.html

Hi, free version doesn't support the full-screen feature unfortunately (more details). You may hide the full-screen button when publishing your 360 product view in SpotEditor or directly in the published xml file (showFullScreenButton="false").

Hi, what version of OpenCart are you running?

This would usually be done on the server such that either when the page is loading or upon some ajax request your server code can generate an xml file on the fly as needed. And then the viewer script simply points to the generated xml as usual. PS: because we always require a URL of the xml...

WebRotate 360 Product Viewer Integration v2.6 for PrestaShop 1.7.x Released: What's new since v2.5.x: [+] Added latest v3.6.3 viewer core (released version). [+] Added two new viewer skins (zoom_dark, zoom_light). [+] Added custom viewer cursors, support for pause viewer on load, zoom on...

Somehow we missed your reply! Sorry... :oops: I believe you just need to select this option in the attached screenshot in SpotEditor: Does this help?