Search results

Hi, we just load all rendered 3d product images inside the folder you specify (280 in your case I guess), then we order them by the number attached at the end of the image file name, and finally we divide the total number of loaded images by the number of rows you specify on the new project form...

Hi, it's just a property of the demo theme we used, i.e the page block that we used to embed the 360 is hidden on mobile devices. Our 360 product views will work in BigCommerce on mobile devices as well, although it may require hosting the actual 360 product images outside of BigCommerce's...

Magento 2.x integration is now also available on GitHub and via Composer. Find more detail on our new Magento plugin page: http://www.webrotate360.com/products/cm ... gento.aspx

Thanks for confirming! :)

Hi Natalia, It looks like our product vQmod (vqmod_webrotate360_def_product.xml) located in your vQmod/xml directory is not active. You can try to edit the xml file by updating the file location on line 6 to point to your theme's product.tpl (as it's currently pointing to the default one)...

Here's an example of a request that queries webrotate records from the Prestashop database by product id: $web360_fetch = Db::getInstance()->ExecuteS("SELECT config_file_url FROM " . _DB_PREFIX_ . "webrotate360 WHERE id_product = " . (int)$id_product); Your developer could do the same in the...

Sounds good! Please give us 1-2 days to prepare the notes.

WebRotate 360 Product Viewer 3.6.0 build 1391 (Final Release) Additions and fixes: [+] Added progress callback (custom progress) handling in full-screen mode. [+] "Full-screen on click" was added to the shortcode activation (see Shortcode publishing template). [+] In-browser "full-screen" mode...

Thanks for the links! So far it looks like there's an issue with the default settings under WebRotate in your WP admin. For some reason Base Width and Minimum Height are set to 50% - at least this is what the plugin outputs on this page. Neither value can be relative and looks like the % sign...

This build was released in July 2016 and was added here for reference in Feb 2017. WebRotate 360 Product Viewer Release Candidate 3.6.0 build 1367 Read more Additions and fixes: [+] Introduced new script-less "Shortcode" template that doesn't require script initialization snippets...

Hi, please share a link to your WP page with this shortcode applied: [wr360embed name="shoe" width="100%" height="450px" config="/wp-content/plugins/webrotate-360-product-viewer/360_assets/sampleshoe/config.xml"] If you prefer, you can email the link to support at webrotate360 dot com.

Hi there :) The full-screen option requires a valid PRO license and that was the fix for vitafacile at the top of the thread. If you have purchased our license and the full-screen still doesn't work for you please confirm. PS: you can hide the full-screen button when publishing your 360 or...

Hi and thanks for your message! The only time this can happen right now in v3.6 is when the number of images per row is not equal. When you import images in SpotEditor upon creating a new project, we now warn if that's the case. And I'm guessing if you add or remove the images manually under...

Hi and thanks for your comment! Our best option for Wix would be to use one of the recent integration modes described in the following blog post even though it's for a different platform. http://www.webrotate360.com/Blog/post/W ... space.aspx As with Squarespace descried in the blog post, Wix...

Hi there! Looks like you have already sent us your FTP details via email.. We would also need login details for your OpenCart admin to be able to help. Please send it to support at webrotate360 dot com.

We're looking forward to hearing from you :)

Hi, this forum is about WebRotate 360 Product Viewer for Prestashop :D ...we wouldn't be able to assist with your question unfortunately. Sorry! May be try one of the Prestashop forums: https://www.prestashop.com/forums/

Hi Natalia, we would need access to your product page online to be able to see exactly what happened.. Right now it's not very clear. Can you possibly move your local setup online and share a link to your product page? Or may be you could record a short video of the issue? We're looking...

Hi, Thanks for your message! There are two things we noticed: a) Please copy your license file to /wp-content/plugins/webrotate-360-product-viewer/ which will fix the full-screen function. b) Your WordPress theme has some code that disables mouse dragging on images in...

Hi, do you have a developer who can customize the template for you? We can send them some notes on how to approach this.. it will require some coding, i.e querying the webrotate table and pushing the data to the product list template. Alternatively you could upload product thumbnail images...