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Thanks for the update, Luciano! :)

WebRotate 360 Product Viewer Integration v3.1 for WordPress Released: Read more ****************************** Direct download: http://www.webrotate360.com/products/cm ... n=Download

Hi Thomas, the multi-row feature is only available in v3.6 of our software. Please download it via this link (under additional resources): https://www.webrotate360.com/products/w ... aspx#other When you create a new project in v3.6, there's a number of rows that you can configure on the New...

Hi, this forum is about our Magento extension for 360 and 3D product images. Can't help with your question unfortunately :) You will probably need to ask this on Magento forum here: https://community.magento.com

Hi Ian, Have you installed our software by any chance (v3.6 is recommended)? Most of what is presented in the linked demo can be accomplished by importing and publishing your 360 product images in our desktop publisher (SpotEditor). As for the background color change in your link, it's...

WebRotate 360 Ad-hoc integration for Magento 2.x is available in the following link: https://www.webrotate360.com/Downloads/ ... to_2_x.zip To install, please follow these steps: Unzip the linked archive which contains a single folder WebRotate360. Upload the WebRotate360 folder to your...

Hi and thanks for contacting us here! Unfortunately, it looks like Dropbox doesn't support html content in public folders anymore since early October, 2016 as per this article: https://www.ghacks.net/2016/12/16/dropb ... customers/ As for your second question, we have an explanation of this...

Please find the newer version of the script (imagerotator.js) attached in the zip. It allows supplying an index of a row that you need to show upon the reload (in multi-row 3d product views), in addition to the image index we already support, i.e: api.reload("viewer-config-url.xml", null...

Hi Stéphane, yes, we have this implemented in the latest v3.6 build.. please confirm if you are using v3.6 and we will send you a link to the script. Also what is the problem with zoom that you are referring to in your post?

Alright :) we will get it going.. Please send us a quick email to support at webrotate360 dot com so we could follow up via email.

Most likely it got cached on your server. Are you running some kind of a page cache add-in in your Prestashop? If not, please share a link to a page where you see the issue.

Hi, Hmmm... how much time do you have for this? This is one of the features that is pretty high on our priority list so we would be happy to get it working for you in the next 2-3 weeks and send you a one-off. Would this help?

Hi there, it looks like you are not resizing the 360 product images the way we designed it SpotEditor. Here's how the sizing works: 1) Configure your output viewer dimensions (as you expect it to be sized by default on your website page) under the Interface tab with the two sliders, i.e, Width...

Yes, we will do asap, Alexander! In the meantime we can send you the files via PM or email if you would like.

Hi, Yes, we have it ready for Magento 2 :mrgreen: ...just waiting for Magento guys to fix our marketplace page so we could publish it everywhere. If you can send us a quick email to support at webrotate360 dot com, we can forward you the module files with some instructions. PS: with Magento...

Hi Simon, this is strange and unexpected.. if you would like us to investigate, please send us temp admin & FTP login to your OpenCart installation to this email: support at webrotate360 dot com.

Hi, yes we did (thanks!) but we also needed the admin username for your OpenCart admin, which I think was missing in your original email. There should be an email from us with the request for the username. Please let us know via email.

Hi! We would need temp access to your OpenCart admin and FTP to be able to assist with this. If this works, please email the info to our support email: support at webrotate360 dot com.

Hi there! Do you still have the issue? We tried the page in your link but it comes back with "page not found"...

Email is usually secure (if configured correctly! :ugeek: ) but you may also send us a private message via this forum using the Contact icon on the right side next to our posts under WebSupport. For now you may just send us a link to your product page where we can reproduce the issue.