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Hi, This is according to our templates that you can select on the Publish form in SpotEditor. The templates are hardcoded (there're a few for different integration types) but once you publish it, you may edit it further in html. For a quick website integration, you may consider "Mobile full...

WebRotate 360 Product Viewer Integration v1.3.0 for for Joomla 2.5 and 3.x: What's new: [+] Updated to the latest v3.6.2 viewer core (release version). [+] Added new wr360expand shortcode. [+] Integrated Google Analytics tracking (for 11 viewer events). [+] Added viewer API integration for...

6 months min for the next major release.. There will be an intermediate "stability" release in between but neither will be in there.

I see.. you are likely using the free version of the desktop software. Please send us a quick email to support at webrotate360 dot com and we will send you the latest download links for the commercial release.

Hi Jens, this usually means that it runs in the free mode. Have you re-activated the software using your spoteditor.code (activation key) that we sent with your purchase?

I'm glad it started working! Unfortunately, we don't have a full-featured trial version yet (something we plan to release in the next version of the product). Sorry about this..

Hi Warren, we haven't heard of such examples yet. PS: it was a holiday today in the US but we'll review your link more closely on our Tuesday PST and will follow up here asap :)

Hi, a couple of things: The xml path in our Magento integration should be relative (relative to the root of the Magento installation). So for example, I can open this file in my browser: https://[link removed].com/pub/media/porto/configed_css/settings_en.css A relative path to this file (that...

Hi Warren, thanks for the detailed summary of the issue! 8-) There're two concerns so far: Please enter the following in the Page Placeholder field in the plugin settings (just need to add # in the front so the viewer knows it's an html id): #360imagebox The xml path of the 360 product...

Hi Simon, Thanks for sharing the link (awesome photography!). This is controlled by the basewidth and minheight parameters in the shortcodes which make the viewer height responsive as well. Please see Step 3 in the following URL for the explanation: https://www.webrotate360.com/products/c ...

There's a readme.txt file inside the zip that you have downloaded from our website - you would have to follow all steps in the readme, including the extra steps in the linked URL there to get it fully installed. It's not the easiest, unfortunately (...we're working on a native Mac release!) so...

Thanks for the link (in the email). It's the same issue as discussed here: viewtopic.php?f=8&t=860#p2582 If you have access to your theme files, you may remove the hard-coded jquery include in the header of the theme and it will work then: <script type='text/javascript'...

Hi! Please paste the link to your page with the issue here or send it to support at webrotate360 dot com and we will review and comment.

It looks like the issue is caused by your theme as it includes a hard-coded version of jQuery library (for the second time) which it shouldn't be doing per WordPress guidelines. The first correct reference to jQuery that comes with WordPress is in your page header...

This currently resides in our free support queue which will take some time for us to get through (sorry!). If you have a PRO version, please let us know and we will speed it up.

Hi, please post a link to your WooCommerce page with the issue so we can investigate as the previous poster never did :) Or email the link to support at webrotate360 dot com and confirm here.

Hi, we're investigating this further but a quick fix is to change the hyperlink target to _self or just remove the target attribute which would do the same, i.e: <a href="https://www.aiko..." target="_self">Onlineshop</a>

Hi, can you please post a link to this page so we can investigate? Or email the link to support at webrotate360 dot com.

Hi Antonio, if you are using PRO, you can copy an existing project (all settings, hotspots, etc) to a new one when creating a project. This is the last path field on the New Project form in SpotEditor where you can specify the location of the existing "template" project. PS: advanced...

WebRotate 360 Product Viewer Integration v1.7 for OpenCart 3.x Released: What's new: [+] Integrated with OpenCart 3.x. [+] Added latest v3.6.2 viewer core (released version). [+] Added two new viewer skins (zoom_dark, zoom_light). [+] Added two new popup skins (clean light, clean dark). [+]...