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Hi Martin - just replied to your email. Please send us a link to your test.

Hi, sure - here's a quick way to add Facebook Like to your 360 product view. You would use a similar approach for other social plugins or similar static elements: 1. Go to https://developers.facebook.com/docs/re ... gins/like/ and generate your Like code. Uncheck Send button as you will need to...

Hi there, please checkout this post on our blog which is usually the cause of the issue you described above. http://www.webrotate360.com/Blog/post/L ... puter.aspx

It seems you have some other component that is responsible for product images and it's not the standard product media block that we override in our Standard integration, hence you see both of them. That's one of the reasons we added the Ad-hoc integration which deals with these types of issues...

Hi there, if you are interested in changing the design of the actual hot-spot indicators (those small circles), you can easily do this as follows: 1. Copy your custom indicator image into your current graphics path, usually either imagerotator/html/img/basic or imagerotator/html/img/thin. If...

Thank you! :) It's not currently possible unfortunately but we're in the process of implementing it as there have been a few folks who requested it. Please stay tuned - we will drop a line in this thread when the feature is available for download (hopefully sometime later next week).

Hi Sonam, it should work now. You had to turn the new Ad-hoc mode on in the settings as per one of our emails to you and chose the css class on the product page for embedding the viewer, as otherwise you would need to uninstall your other 3d party module that you use for product zooming. The...

Hi Sonam, please send us a link with the installed extension that shows distorted images so we could investigate. Note that you will have to send us a live link where extension is actually installed. If you can't keep it on the live site (per your email), please setup a development site and lets...

New Magento Integration v3.5 has been released on Magento Connect: http://www.magentocommerce.com/magento- ... llery.html

Hi Sonam, yes we have it ready but not released to Magento Connect yet. Please download it from the link below and then uninstall the old webrotate extension first and then install this one. There's a detailed readme section in the settings of the new module in the admin. Please go through the...

Ho Pravesh, I'm not sure how you can use SWObject 2.2 with our viewer in that we do not support officially direct Flash integration as an swf movie / object - it's all initialized inside our js script and there's some layout logic there as well and that's why I think your integration is not...

Sure, Sonam - please send it to support at webrotate360 dot com.

Hi Sonam, sorry about the late replies via email (I think we received two emails from you on our Friday PST but unfortunately our support team was not available to address them at that time). There are 4 steps clarifying the process above for Liz, and there are also a few steps on our Magento...

Opera blocks local xml loading when testing the viewer files on a local computer for security reasons. Once you copy your 360 views online or use your local web server (localhost), it will work in Opera too. Or you can remove the local security check as follows: - Type opera:config in the...

Hi, just in case, are you using our recently released OpenCart extension? http://www.opencart.com/index.php?route ... n_id=11377 But to answer your question: (1) Flash mode is now obsolete - we don't support it going forward unless you bought the viewer a while back. (2) Our official...

This is great lalegator - nothing boring about it 8-) Please keep it coming as we will definitely use your ideas in our ongoing development. Really appreciated!

Hi, thanks for your post! The latest Opera updates changed something that causes this now. We're investigating. This only happens when the 360 images are not cropped / sized to the viewing canvas it seems as for example these samples below will not blink in Opera until you zoom-in and start...

Hi! Clean 1.5.4 works with this fix out-of-the-box - not sure why this happens with your setup yet. Please send us your temp ftp / admin login to support at webrotate360 dot com so we could investigate, otherwise it's hard to say...

Hi again, lalegator. I really appreciate your ideas and suggestions - all makes perfect sense. We will make this happen :) Looking forward to seeing you around!

Hi Pravesh, what version are you using? Can you also please share your live link (as I remember you had some customizations going with the AJAX and lightbox and wonder if it's related)? Thanks!